Shipping Policy

Last updated: September 2026

At Rushe, we aim to get your order to you safely and as quickly as possible. Once your order is confirmed, our team prepares it for dispatch and hands it over to our delivery partner.

Order Processing

Orders are generally processed and dispatched within 1–2 business days.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order is shipped, you will receive the tracking details through your registered contact information.

Delivery Time

Orders are generally delivered within 3–7 business days after dispatch, depending on your location and courier service.

Delivery to certain remote or non-serviceable areas may take additional time.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

Any free-shipping offers will be subject to the terms mentioned on the website or applicable promotional offer.

Order Tracking

Once your order has been dispatched, you will receive tracking information so you can follow your shipment.

Please allow some time for the tracking information to become active after dispatch.

Delivery Delays

While we work with our delivery partners to ensure timely delivery, occasional delays may occur due to:

Weather conditions
Courier delays
Public holidays
High order volumes
Address-related issues
Other circumstances beyond our control

If your order is significantly delayed, please contact our support team and we will assist you.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number and other delivery details are correct before placing your order.

Rushe will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and share photographs/videos of the package and the product received.

This will help us investigate the issue with our delivery partner and assist you accordingly.