At Rushe, we want you to be happy with your purchase. If you need a different size or there is an issue with your order, we offer exchanges on eligible products.
Exchange Only
We currently offer exchanges only.
Refunds or monetary returns are not available.
Exchange Window
Exchange requests must be raised within 7 days of delivery.
Size Exchange
If the size doesn't fit, you can request an exchange for another available size of the same product.
Product Condition
To be eligible for an exchange, the product must be:
- Unworn and unused
- Unwashed
- In original condition
- With all original tags and packaging intact
Products that have been worn, washed, altered, or damaged may not be eligible for exchange.
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery with clear photos/videos of the product and packaging.
Exchange Availability
Exchanges are subject to product and size availability. If the requested size is unavailable, our team will guide you with the available options.
How to Request an Exchange
To request an exchange, please contact our customer support team with your order number and reason for exchange. Our team will guide you through the exchange process.
Important
- No refunds or monetary returns are available.
- Exchange requests must be made within 7 days of delivery.
- Products must meet the exchange conditions mentioned above.
- Exchanges are subject to availability.
Contact Us
For any exchange-related queries, please contact our customer support team with your order details.